We're here to help between:
Monday - Friday 9am - 7pm 
Saturday - Sunday 9am - 5:30pm

*all times are in BST.

Medik8 UK Help Centre

All UK orders are sent via Royal Mail and should arrive within the following timeframes:
Standard Delivery: 2-3 business days
Next Day Delivery: 1 business day*
*Any orders placed after 4pm on a Friday will be delivered on the following Tuesday.  Unless it's a bank holiday, then they it will be delivered on the following Wednesday.

How to Track Your Order
For the most up-to-date information, please check the Royal Mail tracking link that was sent to you in your shipping confirmation email.

If Royal Mail has attempted delivery, you can use this link to rearrange it for a more convenient time or select a different pick-up location.

Still Need Help?
If your tracking shows the parcel as delivered but you're unable to find it, or if it has been more than 3 business days with no tracking updates, please send our team a message and we'll launch an investigation for you.

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