Standard Delivery service:. 3 - 5 working days to be delivered. Deliveries to Guernsey, Isle of Man or Jersey may take slightly longer so we ask to allow an additional 1-2 days. Next Business Day Delivery:. Place your order before 4pm (Mon-Thurs) for
We ship to mainland UK and Guernsey, Isle of Man & Jersey. For international orders please select the shipping country from the drop down country selector located at the top left of our website.
Standard Delivery - £3.75 or FREE on orders over £25 Next day Delivery £4.95 Crystal Plus or Crystal Deluxe Customers: Enjoy free shipping with no minimum spend.
You’ll receive an email with tracking details once your order is dispatched. You can also track your order by clicking here. Please allow extra time for dispatch during busy periods.
To ensure the safe and secure arrival of your order, a signature is required for all orders valued at £250 or more. Or once you've received your Royal Mail tracking you can select a safe place or alternative delivery date.
If your tracking shows that your order has been delivered but you have not received it, please check your usual delivery locations and ask around with family or neighbours.If the package is still not found, contact Royal Mail for additional details o
Unfortunately, we can't always modify delivery addresses once an order is in process. To manage your delivery, sign up for carrier notifications, which may offer options for rescheduling.
If you place multiple orders within a short time frame and they are shipping to the same address, we may automatically merge them into one shipment for efficiency. In these cases, you will receive a single tracking number for the combined order.
If you have selected a freight forwarder as a delivery method, we are not liable for any lost, stolen or damaged parcels once they have been delivered to a freight forwarder. Any order issues that arise after this point should be addressed directly w