All articles

Product & Regimes

How can I get skincare advice tailored to me?

If you're new to Medik8 or want to refine your skincare routine, our Regime Builder is a great tool to create your personalised skincare regime. For more guidance, check out our  Regime Guide or Regime Builder to find what works best for your skin.

How do I layer or in what order should I use products?

As a general guide, we recommend applying products in the following order after cleansing; up to one leave-on acid, water-based serums, oil-based serums, emulsion-based serums and moisturisers in the order of lightest to heaviest texture. You can als

Which regime should I try?

We’ve got you covered! Explore our Regime Guides to find the perfect skincare routine tailored to your goals and needs click our Regime Guide

Which Crystal Retinal Should I start with?

Take our 30 second quiz to find your Crystal match, just click here Crystal Retinal Quiz. Or see below for our quick guide:.

How do I use Medik8 Crystal Retinal when moving to a higher strength?

How do I switch from another Brand's Vitamin A?

As a general rule, we recommend starting with a strength lower than what you were using from another brand. Since we cannot comment on the stability of other brands retinol serums we recommend reading our guide here

Can Peptides be used together?

Our Peptides Family can be used together! They can be used in conjunction with one another to address multiple skin concerns at once. They are perfect additions to CSA routines, to enhance skin benefits. They are also ideal for targeting specific ski

Can I use Medik8 products during pregnancy or when nursing?

While we can't provide specific medical advice, we strongly recommend consulting with your doctor or midwife for personalised guidance. You can review ingredient lists on our website for each product. Generally, avoid products with vitamin A (such as

Do you test on animals?

Absolutely not - we do not test on animals, nor do we ask any other company or suppliers to test on our behalf. Developments in science mean that we do not require any animal testing to ensure cosmetic products are safe and effective. We adhere to st

Are Medik8 products vegan-friendly?

The majority of Medik8 products are certified by The Vegan Society and are highlighted as such in the ‘Good To Know’ section of each product detail page on the website. We are moving very quickly with The Vegan Society to validate those that are curr

Are Medik8 products fragranced?

We don’t use synthetic fragrances and list all ingredients transparently. To create a beautiful product we know our customers will enjoy, we use a minimal amount of essential oils for a subtle, elegant aroma.

What is Medik8’s approach to sustainability?

Medik8 is proudly certified B Corp. This accreditation touches every part of our business verfiying that Medik8 meets high standards of social and environmental performance, accountability, and transparency. Led by B Corp principles, we offer results

Do you have samples I can try?

Yes, sample your favourites with your online orders by signing up here if you're not already receiving our email newsletters! You'll also receive a number of benefits including free delivery, annual birthday gifts and so much more.

My Pump is not working

If the pump on your 'airless' tube isn't working, it’s often due to air bubbles trapped inside. Here’s how to fix it:1) Press Firmly: Press the pump multiple times to release the air and start dispensing the product. You might also squeeze the tube t

I suffer with Rosacea / Acne / Psoriasis which products should I use?

Unfortunately, we can’t offer specific recommendations for medical conditions like Rosacea, Acne, or Psoriasis. We strongly suggest consulting your doctor or dermatologist for personalised advice.For sensitive skin or visible flushing, you might find

When should I do a patch test?

We recommend performing a patch test before applying any new products to your skin. A patch test helps you quickly determine if you might have a negative reaction. It's a simple way to ensure compatibility with your skin. We particularly recommend pa

I'm experiencing irritation / breakouts

When you start using a new product that can cause an increase in skin cell turnover, you might experience purging. The increase in skin cell turnover can cause debris trapped deep in existing clogged pores to quickly rise to the surface and appear as

How do I find out the expiry date?

For the majority of our products, we have a period after opening (PAO) of 12 months. We manufacture in small batches and ordering from us directly means you can rest assured products are coming to you fresh and direct from the lab.If a product has a

Can I use Peptides with Crystal Retinal?

All of our Peptides are designed to be used as part of a CSA regime. Apply to the skin before Crystal Retinal which will absorb effectively when layered first.

Applying Hydr8 B5 with other products

Our Hydr8 B5 Intense serum is water-based, so for best results, we recommend applying it before your Vitamin A product in the evening, and before any oil or emulsion products in the morning.

When can I start Retinal after a facial.

It’s generally recommended to wait 3-5 days before applying Retinal after a facial, depending on the type of treatment and your skin's sensitivity. This allows your skin time to recover, especially after more intensive facials. Start slowly to ensure

Can Crystal Retinal be used on men's skin?

Yes, Crystal Retinal can be used by men as well. It is suitable for all skin types and is effective in targeting signs of aging, fine lines, and blemishes, regardless of gender.

Liquid Peptides formula

Our Liquid Peptides is a water-based formula and is best applied to the skin before any oil or emulsion products.

Ingredients to our products

To view the full list of ingredients for any product, simply click on the product on our website and scroll down to the "Ingredients" section. There, you'll find all the details on the ingredients used.

Which Crystal Retinal Should I start with?

Take our 30 second quiz to find your Crystal match, just click here Crystal Retinal Quiz. Or see below for our quick guide:

Applying Liquid Peptides around the eye area

We do not recommend applying Liquid Peptides around the eye area, as this is for the face, neck and decolletage. Unless a product specifically states that you can apply it around the eye area, please do not apply it to this area. You can find our eye

When can I apply Retinal after a peel

After a peel, it’s best to wait 3 to 5 days before using Retinal or any strong vitamin A products. This allows your skin to recover and reduces the risk of irritation. It's also recommended to follow the guidelines provided by the peel’s brand for op

How do I use Liquid Peptides advanced with Crystal Retinal?

Liquid Peptides Advanced MP is a lightweight emulsion serum that is to be layered on the skin after cleansing, water and oil based serums. You would then follow Liquid Peptides Advanced MP application with Crystal Retinal, then our signature night cr

How can I find out when a product is back in stock?

If you visit the page of the product you're looking for you'll find a button "Notify me". Be sure to select this and enter your email address. You will receive a notification once re-stocked.