All articles

My rewards voucher is not working at checkoutUpdated 6 months ago

If your voucher isn’t working at checkout, please check the following:

1) Voucher Restrictions: Loyalty vouchers cannot be used with other discounts or promotions.
2) Minimum Basket Value: Ensure your basket total is at least £20.
3) Voucher Status: Confirm that your voucher hasn’t already been redeemed and is still valid.

If you’ve checked these and are still having issues, please contact our Customer Care team for further assistance.

Was this article helpful?
Yes
No