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My Pump is not workingUpdated 6 months ago


If the pump on your 'airless' tube isn't working, it’s often due to air bubbles trapped inside. Here’s how to fix it:

1) Press Firmly: Press the pump multiple times to release the air and start dispensing the product. You might also squeeze the tube towards the pump to help push the product up.

2) Check the Tube: Gently squeeze the tube like a toothpaste tube while pressing the pump for better results.

If these steps don’t help, please don’t cut the tube. Contact our Customer Care team for further assistance. For additional tips, check out our 
Pump Tips


We hope this resolves the issue!


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