Which payment methods do you accept?
We accept all major credit cards,Shop Pay, PayPal, and Google Pay. You'll be able to select your preferred payment method at checkout. Klarna is currently unavailable at this time.
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Payments & My Account
How do I unsubscribe or delete my account?
To unsubscribe from our newsletter, open any Medik8 email, scroll to the bottom, and click the unsubscribe link. To resubscribe, visit our website and sign up again via the footer.For account deletion or the right to be forgotten, email us your full
How do I unsubscribe from SMS text messages?
To unsubscribe from SMS text messages, just click the link provided in the message.
How do I buy a gift card?
Buying a gift card is easy! Click Gift Cards to view the available options and choose the value you want. Add the gift card to your basket and proceed to checkout. You can also send it directly to your recipient via email. For full details, please re
When does my gift card expire?
Your gift card is valid for 12 months from the date of issue. Please note, that expired gift cards cannot be reactivated.
How do I reset my password?
To reset your password, click the account icon at the top right of the website. Under "Customer login," select "Forgot your password?" click My Account. You'll receive a link with instructions at your registered email address. If you don't see it, c
Do I need an account to place an order?
You can checkout with an account or checkout as a guest. We always recommend creating an account as you'll benefit from express checkout, saved wishlists, view & track orders plus see your full order history. If signed up to our newsletter emails you
How do I change my account details?
Log in to by clicking the icon at the top right of the home page. Once logged in, you can update your account details as needed.