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Me&Medik8 Rewards

What is Me&Medik8?

Me&Medik8 is our exclusive rewards programme designed to celebrate your loyalty to Medik8. Earn points with every purchase on Medik8.com and through activities like referring friends, signing up for our newsletters, and enjoying your birthday. Accumu

Who can participate?

Anyone with an existing account on medik8.com is automatically eligible. New customers simply need to create an account to join. Click here to log into My Account and start enjoying your rewards today.

How do I earn points?

Earn 1 point for every £1 spent on medik8.com, with points added to your account 30 days after your order date. You can also collect points through activities like referring friends, leaving product reviews, signing up for our newsletter, and more.

What do the 'approved', 'pending' and 'cancelled' points statuses mean?

When logged in, the Me&Medik8 page provides a summary of your points activity. Here's what each status means:Approved: Points that are ready to be redeemed for discount codes immediately. Pending: Points that are awaiting verification before they can

How do I redeem my points?

Pending points simply mean that are awaiting verification before they can be redeemed. This usually applies to purchases, referrals, or reviews. Points are added to your account 35 days after your order date. To view and use your vouchers, visit My M

Can I use my discount codes with any other promotion?

Unfortunately, only one discount code can be applied per order, including any ongoing promotions. To make the most of our offers, choose the discount code that best suits your needs for each order. If you have already converted your points for a vouc

My rewards/ points voucher is not working at checkout

If your voucher isn’t working at checkout, please check the following:1) Voucher Restrictions: Loyalty vouchers cannot be used with other discounts or promotions.2) Minimum Basket Value: Ensure your basket total is at least £20.3) Voucher Status: Con

Can you convert my voucher back to points?

Once points are redeemed for a voucher, unfortunately, they cannot be converted back. However, vouchers remain valid for future orders and can be used after promotions. To view and use your vouchers, visit My Medik8 Rewards under “Your Available Rewa

I have converted my points into a reward voucher, but I can't find the unique code?

If you have converted points into a reward voucher, it will appear in the 'Your Available Rewards' table. Click the 'Get Code' button and a pop up window will appear with the unique reward voucher code. Remember to copy the code and apply at checkout

What is Refer a Friend?

Our Refer a Friend programme rewards both you and your friends. For every successful referral, you'll earn Me&Medik8 points, and your friend will receive a discount code for their first order. How it works:  1. Log in: Access your account on Medik8.c

I haven't received my birthday points or free product

Happy Birthday!. Providing you've entered your birthday details up to a week before you will receive an email. If your birthday has only been registered on the day itself, you're qualifying points/gift will roll over to next year. If you are on the C

Why can't I see my birthday gift as free during checkout on Medik8?

To ensure your birthday gift appears as free during checkout, please use the direct link provided in the birthday email and make sure you are logged into your Medik8 account. If the issue persists, provide a screenshot of the error for further assist

How do I leave the program?

If you no longer wish to participate, please contact our Customer Care team by clicking here and ask to be unenrolled. Please note, that you'll forfeit all Me&Medik8 Points, discount codes, and benefits.